Maximizing Customer Engagement with SMS and WhatsApp in Salesforce

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2024-11-08 10:40:40 -

Salesforce’s CRM capabilities are enhanced by integrating SMS and WhatsApp, allowing businesses to reach customers through familiar and effective communication channels. With the ability to send SMS directly from Salesforce, conduct SMS marketing campaigns, implement Salesforce text message app drip campaigns, and use WhatsApp for real-time communication, companies can streamline their...

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