The type of ticket you booked determines whether you can cancel your Virgin Atlantic ticket. Under Virgin Atlantic's cancellation policy, you can cancel your Virgin flight, but you will need to follow the terms and conditions. You can cancel all types of plane tickets except the Economy Lite ticket. To cancel a Virgin Atlantic flight, please contact customer service, visit the Virgin Atlantic website or visit the nearest office directly. Depending on the cancellation policy, the airline will charge you a cancellation fee, which is based on your fare. https://flightcancellationpolicy.com/virgin-atlantic-cancellation-policy