How can I get a call back in Qantas?

Qantas Airlines is the air carrier of Australia and is considered the largest carrier in the country. A number of passengers are choosing Qantas to reserve their seats which leads to a large number of calls to customer service. If you have tried to call their customer service team but are getting a long hold time, then you can request a Qantas call back from the officials. Requesting a call back can save you from the long wait and get you a concerned person to help you with your queries. 

Different Ways To Request Call Back From Qantas

If you are wondering how to get Qantas Callback, below are the different ways provided which you can consider:

Phone Call

Customers can send a callback request with the help of the Qantas customer service number. If you want to ask for a call back directly from an official skipping the connecting hold time, adhere to these steps:

• Call 1800-227-4500,

• Listen to the IVR commands,

• For booking inquiries, choose 1,

• For flight updates and status, choose 2,

• For cancellation and refund, choose 3,

• For connecting with a Qantas representative, choose 4,

• For sending a callback request, choose 5. 

Call Back Form

You can fill out an online form to request a callback at Qantas. A person wanting to contact the official person would follow the instructions and submit the call-back request at customer service:

• Go to the Qantas website on your browser,

• Open the drop-down menu of Help,

• Click on the Help & Support option,

• Navigate the Call Back form on the appeared page,

• Taping the form will get you on a new page,

• Fill all the mandatory columns of the form,

• Briefly explain the query you like to ask from the representative,

• Press the submit button to send the Callback form to Qantas. 

Live Chat

Customers can ask for a call back on the live chat while conversing with an official of Qantas Airlines. Make the request of calling assistance for your specific query. Follow these instructions and save a call for yourself:

• Open the Qanats site on your browser,

• Go to the Help and Support page to contact an official,

• Use the live chat icon to avail a live person,

• Select the option of Call Back on the provided topics,

• Follow the prompts sent by the connected official,

• Your Qantas callback request will be submitted on the live chat. 

Hence, if you like to connect with an official but the available contact options are not helping get you through a representative, you can use the Qantas call back option to get an official person's support. 

Source: How do I request callback from Qantas