Complete Guide to the Hawaiian Name Correction Policy for Travelers

If you're planning to fly with Hawaiian Airlines and noticed a misspelling or error in your name on the ticket, don’t worry. Hawaiian Airlines offers a clear and straightforward name correction policy to help travelers fix minor mistakes. In this comprehensive guide, we'll walk you through the Hawaiian Name Correction Policy, the types of changes allowed, how to request them, applicable fees, and tips to avoid future issues.

What Is the Hawaiian Name Correction Policy?

The Hawaiian Name Correction Policy allows passengers to correct small errors in their name as long as the correction does not involve a full name change or transfer of the ticket to another individual. This is essential because airline tickets must match the traveler's government-issued ID or passport to pass security and board the flight.

The policy covers corrections such as:

·         Spelling mistakes

·         Typographical errors

·         Minor legal name corrections (e.g., after marriage or divorce, with supporting documents)

Note: Hawaiian Airlines does not allow the complete change of ownership on a ticket. You cannot give or sell your ticket to another person under the name correction policy.

Types of Corrections Allowed

Here are the main types of name corrections that Hawaiian Airlines permits:

1.      Spelling Corrections: If your name was misspelled during booking (e.g., “Jhon” instead of “John”), Hawaiian Airlines allows such corrections.

2.      Name Order Correction: If your first and last names were switched (e.g., “Smith John” instead of “John Smith”), this can be corrected.

3.      Middle Name Additions or Deletions: Adding, removing, or correcting a middle name or initial is permitted if needed to match your government-issued ID.

4.      Legal Name Changes: If your name has legally changed due to marriage, divorce, or court orders, corrections can be made after providing legal documentation.

How to Request a Name Correction on Hawaiian Airlines

To initiate a name correction, follow these steps:

1. Contact Customer Service

Call Hawaiian Airlines Reservations at 1-800-367-5320 or the international contact number if you're calling from outside the U.S. You may also contact them through the “Help Center” on their official website.

2. Provide Booking Details

You’ll need to provide your booking reference, flight details, and the correct name as it appears on your ID or passport.

3. Submit Documentation (If Needed)

For legal name changes, supporting documents like a marriage certificate, divorce decree, or legal name change document will be required.

4. Pay Applicable Fees (If Any)

Depending on the situation and fare type, you may be charged a name correction fee. However, minor typographical errors are usually corrected free of charge if requested in a timely manner.

Name Correction Fees

Hawaiian Airlines may apply a nominal service fee for name corrections, especially for changes that require reissuing a ticket. These fees vary depending on:

·         Type of fare (Main Cabin, First Class, etc.)

·         Whether the ticket was booked through Hawaiian Airlines or a third party

·         Route (domestic or international)

It’s always best to correct errors as soon as possible to avoid higher fees or denied boarding at the airport.

Name Correction for Third-Party Bookings

If you booked your Hawaiian Airlines ticket through a third-party travel agency or online platform (like Expedia or Priceline), you must contact them directly for name corrections. Hawaiian Airlines may not be able to make changes to tickets not booked through their system.

Make sure to act quickly, as some agencies have stricter timelines and may charge additional processing fees.

Important Reminders for Travelers

·         The name on your ticket must exactly match your government-issued ID.

·         Always double-check spelling while booking.

·         If traveling internationally, ensure your passport name matches the ticket.

·         Correct errors as soon as you spot them to avoid check-in issues.

Final Thoughts

The Hawaiian Name Correction Policy is traveler-friendly and allows for quick fixes to common errors. However, it’s crucial to take action immediately after spotting a mistake in your reservation. A simple typo can lead to boarding denials or extra fees if not corrected in time.

Whether you're correcting a minor spelling error or updating your legal name, Hawaiian Airlines provides a structured process to help ensure your travel plans go smoothly. Always contact customer service for clarity and make sure you have supporting documents if required.

By understanding and following the Hawaiian Name Correction Policy, you can travel with peace of mind knowing your ticket aligns with your identity.

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