Troubleshooting: Can't Activate HBO Max on TV?

Double-check the activation code or try a new one: Ensure that you have entered the correct 6-digit activation code displayed on TV within the valid time. Pay attention to any uppercase or lowercase letters and ensure there are no typos. Or you can go back and choose Sign In again on your TV to get a new sign-in code.

Change browser: Please change another browser to visit this page and enter the verification code in case it is caused by a browser problem.

Check your internet connection: Ensure that your TV device is connected to the internet. A stable and reliable internet connection is necessary for activating HBO Max. If your connection is weak or intermittent, try restarting your router or connecting to a different network.

Update the HBO Max or Max app: Check if there are any available updates for the HBO Max or Mac app on your TV device. Outdated versions of the app may cause activation issues. Update the app to the latest version and try again.

Restart your TV device: Sometimes, simply restarting your TV device can resolve activation problems. Turn off your TV device, unplug it from the power source, wait for a minute, and then plug it back in. Turn on the device and try activating HBO Max again.