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How Mobile Technology Shaping the Hospitality Industry
Mobile technology, enabled by the internet and the availability of applications, is a game-changing development for various businesses in terms of improved consumer service and engagement. But how does mobile technology affect the hospitality industry? How do hotels and resorts use mobile platforms for branding, guest loyalty, marketing, advertising, cross-selling, and other purposes?
Let us look at some ways the hotel sector uses mobile technology and applications to give a better service experience to clients.
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