ChatGPT (Chat Generative Pre-Trained Transformer) is a tool developed in November 2022 by the OpenAI company, which works with artificial intelligence GPT-3. Initially, this virtual robot had the objective of offering better customer service in real-time.

However, the natural language processing features are so advanced that the chatbot can hold conversations with people, perform translations, generate texts on any topic, and even be an ally to create SEO strategies on a website or online store.

In addition, to operate this tool, it uses data sources such as books, news, blogs, or informative content published on the internet until the year 2021. At the moment, WhatsApp ChatGPT is not updated, therefore, it will not answer questions about the latest facts or trends, according to a BBC report.

Another of ChatGPT WhatsApp's functions that draw the attention of thousands of users is that its API connection technology facilitates integration with different applications to improve customer service or automate processes.

Now that you know what ChatGPT is, let's discover its functions and how you can start using it in your business.

What functions does ChatGPT have?

Although the development of this chatbot was initially focused on being an ally in online customer service, little by little it has been used in other tasks, many of them related to e-commerce and digital marketing.

The main functions of ChatGPT on WhatsApp are:

- Answer questions about a particular topic.

- Write jokes and poems.

- Write detailed articles with a certain number of words.

- Describe characters or historical events.

- Generate titles for a blog.

- Find questions related to a topic.

- Write descriptions for an online store.

- Create scripts for videos.

- Work on an SEO strategy, from finding keywords to auditing already published content.

- Design an agenda or outline for a blog text.

- Write CSS code snippets.

- Create trivia or surveys.

- Provide the bases to work on a positioning strategy.

- Work on copy for a social media post.

- Generate hashtags for your content.

The above list is only a part of what you can do with ChatGPT in WhatsApp since every day users discover new uses related to language and word processing.

ChatGPT, like other tools that work with artificial intelligence, does not seek to replace human work. They are accessories that can facilitate many tasks in the digital world and must be used according to that logic.