The flag carrier of the United Kingdom, British Airways, is one of the most trusted airlines among air passengers. It is a 4-star rated airline on the basis of its onboard and staff service. On-board services include in-flight entertainment, comfortable seats, food, beverages, etc. Its ground, as well as cabin staff, is outstanding. For the assistance of its customers, it has highly experienced customer service that is available for their help. The ways to contact British Airways customer service UK are discussed in the following article. You should thoroughly go through it to quickly get to them and get assistance. 

Connect on live chat:

If you are someone who is not fond of calls, this is the best contact method for you. It saves time and energy as you do not have to wait on the call. If you want immediate help without having to call customer service, this is what you need. Follow the below steps to get to British Airways’ live chat. 

  • Go to the website, www.britishairways.com.
  • Click the ‘Help and Contact’ option under the help section. 
  • You will reach the help and contact page of the airline. 
  • The live chat option can be found at the bottom right corner of this page. 
  • Click on this option, and a chat window pops up. 
  • A menu of issue topics will open. You can select an option from the menu or directly type your issue in the chat box. 
  • The British Airways chatbot will understand your issue and provide solutions accordingly. 

Call British Airways customer service:

Probably the quickest way to contact the airline is to call its customer service. This method is preferred when you want immediate help. You can call BA contact number, 1 (800) 247-9297. As you call the mentioned number, you will hear a recorded IVR menu which is as follows-

  • Press 1 to make a reservation.
  • Press 2 to cancel a reservation.
  • Press 3 for seat-related issues.
  • Press 4 for baggage doubts. 
  • Press 5 for other inquiries. 

The menu will be repeated again if you do not press a key. You should carefully listen to the IVR options and press the appropriate key. This ensures that your call connects to the right customer service department and you get quick help.


Connect over social media:

Social media can be useful in contacting airlines in times of difficulty. British Airways is active on its social media pages and addresses the complaints/queries of customers. The social media handles of the airline are as follows-

Facebook- https://www.facebook.com/britishairways

Twitter- https://twitter.com/British_Airways

Instagram- https://www.instagram.com/british_airways