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How to Send Automatic Messages on WhatsApp in 2025
Staying instantly responsive is now crucial for business growth and customer loyalty. With over two billion active users, WhatsApp is the preferred messaging channel for real-time engagement.
But managing every conversation manually is impossible at scale—enter auto message in WhatsApp.
In 2025, businesses have multiple options for how to send automatic messages on WhatsApp, transforming communication with personalization, speed, and efficiency.
What is an Automatic Message in WhatsApp?
An automatic message in WhatsApp is any text, image, or template sent to users in response to triggers or on a schedule—without human intervention. WhatsApp automatic messages help welcome new leads, confirm orders, send reminders, and even resolve common queries, ensuring that customers always feel heard—even after hours.
Methods: How to Send Automated Messages on WhatsApp
Depending on business size and requirements, there are two main ways for how to send automated messages on WhatsApp:
1. Using the WhatsApp Business App
The WhatsApp Business App offers basic automation built right in:
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Greeting messages: Send a welcome message to customers when they message you for the first time or after a period of inactivity.
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Away messages: Respond automatically outside business hours, letting customers know when you'll be available.
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Quick replies: Save and reuse frequent responses for faster chats.
How to Set Up Auto Message on WhatsApp Business:
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Open WhatsApp Business App.
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Tap the three-dot menu > Business tools (Android) or Settings > Business tools (iPhone).
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Select “Greeting message” or “Away message.”
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Turn it on, customize your message, choose recipients, and save.
This method is best for small businesses who want to try WhatsApp auto message features without any coding.
2. Using WhatsApp Business API
For advanced automation—like WhatsApp chatbot, transactional notifications, and meta-triggered campaigns—businesses should use the WhatsApp Business API.
This enables you to auto send WhatsApp messages at scale using workflows, CRM connections, or event triggers:
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Automated welcome and onboarding messages
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Order confirmations and shipping updates
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Reminders, alerts, and re-engagement nudges
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Drip campaigns and feedback requests
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AI-powered chatbots for instant WhatsApp customer support
How to Automate WhatsApp Messages with the API:
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Partner with a WhatsApp Business Solution Provider (BSP) like WebMaxy.
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Complete verification and submit your intended use case.
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Define which automated message on WhatsApp you want to send—order updates, shipment notifications, etc.
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Integrate your CRM, WhatsApp eCommerce store, or marketing platform with WhatsApp via API.
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Build and submit message templates for approval.
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Use no-code workflow builders or custom scripts to set conditions and triggers for auto send message in WhatsApp.
This is how companies now execute WhatsApp automatic messages for campaigns, service updates, appointment reminders, and more—all directly from WebMaxy’s powerful platform.
Contact Us: https://www.webmaxy.co/contact/
Why Set Up WhatsApp Auto Message in 2025?
WhatsApp automation isn’t just about convenience—it drives measurable results:
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24/7 presence: Customers get instant responses any time, improving satisfaction and reducing drop-offs.
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Personalization: With CRM data, automated message on WhatsApp can include names, order info, loyalty points, and more.
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Scalability: Handle thousands of conversations simultaneously impossible to achieve manually.
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Consistency: Standardized replies reduce errors and maintain your brand’s tone.
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Efficiency: Free up human agents for complex queries and high-value interactions.
Common Use Cases for Automatic Message WhatsApp
Businesses across industries use automated WhatsApp flows