How To Fix Orbi Purple Light Issue?

Seeing a purple light on your Orbi router is most often a sign that the internet connection between your router and modem is not working optimately. All of this can be quite frustrating especially when you are trying to browse. The good news is that in most cases, if you follow the appropriate steps, the Orbi purple light issue can be swiftly resolved.

Orbi Purple Light: What Does It Mean?

When the Orbi router experiences trouble connecting to the internet through the modem, the light turns purple/magenta. While this is the most common reason, sometimes the router and satellite devices may not sync properly, which also results in the router light changing to purple.

1. Check Your Internet Connection

Before signing in to your Orbi system, check that your modem has an active internet connection. You can do this by connecting a device directly to the modem using an Ethernet cable. Contact your internet service provider if there’s no internet.

2. Reboot the Devices

Reboot your satellite units, Orbi router, and modem. After powering everything down and waiting for about two minutes, power on your modem, followed by the Orbi router, and then the satellites.

3. Use Orbilogin.net to Access Your Account 

Open the Orbi dashboard by visiting Orbilogin.net on any device. Use the dashboard to view your internet status. If it shows disconnected, run the setup wizard again to fix the connection. 

4. Update the Orbi Firmware 

An older version of the firmware often leads to connectivity issues. Check for updates under Advanced > Administration > Firmware Update in the Orbi dashboard. A new Orbi firmware update may bring stability and fix bugs. 

5. Reset if Required 

If nothing else works, try a factory reset. Hold the reset button on the router using a paperclip for 10 seconds or until the power LED blinks. 

Though the Orbi purple light looks like a bigger concern, it is nearly always a straightforward fix. By maintaining the most current Orbi firmware upgrade and checking the system via Orbilogin.net, you can swiftly recover stable Wi-Fi. 

Visit our website for more details.