Sometimes a printer is set to work offline. In this event nothing can print because the device is offline. When a printer icon is colored light grey, the printer is likely set offline. In the "See what's printing" window, clicking on the "Printer" menu item produces a drop down menu. The "Use Printer Offline" selection appears about three lines from the bottom of this menu. Since Windows 7® hp printer review is context sensitive and displays only the possible menu selections appropriate, the "Use Printer Offline" menu selection is often not visible. To place the device online, please un-check the "Use Printer Offline" menu item.

Check 4: Many printing problems are caused by the loss of connection between the computer and the printer. To check the printer connection on Windows 7® you again click on the "Start" button and open "Devices and Printers". In the devices and printers window you select the printer you are using, click the right mouse button to open a pop-up menu, and you select "Printer properties". The printer properties window should open on the "General" tab. In the lower right should be the "Print Test Page" button. Clicking on this button is a quick way to test whether the computer is connected to the printer. It should immediately print a test page on the printer. If it does not print a test page, then the link to the printer may not be functioning properly.