Virgin Atlantic Cancellation Policy

In this guide, we walk you through every aspect of Virgin Atlantic's cancellation policy to help you cancel your tickets without any hassle.

Cancellation is only applicable on flights operated by Virgin Atlantic.
In the event of a flight delay of more than 3 hours, passengers are entitled to a full refund on the affected flights.
In accordance with Virgin Atlantic cancellation policy, if the flight is canceled due to poor weather conditions, passengers can request to cancel the flight and reschedule on another flight. No additional fees will apply.

How to Cancel Virgin Atlantic Flight  ?

To request a flight cancellation with Virgin Atlantic, you have several different methods. Here are step-by-step guides for each method:

Online cancellation –

  • Visit the official Virgin Atlantic website.
  • Look for a tab or link that says “My Booking” or something similar. It is usually found on the homepage or in the top menu/navigation bar.
  • You can retrieve your reservation via a booking reference or e-ticket number.
  • Enter the booking reference next to the passenger's first and last name.
  • Click “Go to my reservation” to continue.
  • Select the flight that needs to be canceled.
  • Follow the instructions to request cancellation.
  • It is best to review Virgin Atlantic's cancellation policy to understand any fees or restrictions that may apply.

Call Virgin Atlantic customer service:

  • Visit the airline's website and click Help and Support at the bottom of the page.
  • Here you can chat with Amelia, Virgin Atlantic's help bot.Or simply fill out this form
    The airline will call you within an hour of your request.
  • Explain the reason for the cancellation.
  • Verify with the Virgin Atlantic representative that you are eligible to cancel your flight.
  • Confirm the cancellation and inquire about applicable fees or refund processes.