QuickBooks Payroll is one of the most important features that lets businesses in handling payroll-related tasks. Moreover, this feature also reduces the manual task of processing the payroll of the employees individually. However, it is crucial to download the latest payroll updates to enjoy the advanced features of the payroll. But, at tim es users might face issues when the QuickBooks Payroll update is not working. It may arise while using the expired payroll subscription. 

So, it is crucial to eliminate the QuickBooks Payroll update error asap to resume your payroll tasks of the company. In this post, we have elaborated on all the causes triggering this issue along with the simple methods to come out of the error. 

What are the possible reasons behind QuickBooks Payroll Is Not Working error?

The users might confront QuickBooks Payroll not working due to the following causes. Read all the pointers given below closely and gather all the information regarding the possible factors that lead to this error. 

1. There might be a possibility that you added the wrong service key. 

2. Sometimes, it may happen while using an inappropriate Employee Identification Number. 

3. It might also evoke when you are using the QuickBooks Payroll subscription, which is invalid. 

4. In other instances, it may evoke due to the presence of damage in the data file. 

5. You are not using the proper admin credentials while running the QuickBooks Payroll application.  

Simple Troubleshooting Techniques to Fix QuickBooks Desktop Payroll Won’t Update Issue

Go through the following solutions to resolve QuickBooks Desktop Payroll Won’t update issue. 

Solution 1: Reset the Internet Explorer Settings and Update Payroll 

Most often, inappropriate updates might evoke this error where the update doesn’t work. So, to fix the issue, you must restore the browser settings and then try to download the updates once again to reset the entire process. 

1. Firstly, ensure that you have shut down the QuickBooks Desktop if it’s already open. 

2. Thereon, launch Internet Explorer on your device and hit the Tools icon from the top-right corner of the screen. 

3. Now, tap on the drop-down menu and choose the highlighted Internet Options. 

4. You must navigate to the Advanced section and click the Reset or Restore Defaults button.

5. Proceed further, hit the Apply button, and hover your cursor over the OK button to confirm. 

6. Afterwards, move to the QuickBooks Employees tab and select the Get Payroll Updates option. 

7. Next, you must mark the checkbox next to the Download Entire Update. 

8. In the next step, choose the Download Latest Update option and then wait until you get a confirmation text on the screen indicating “Download Complete” option. 

9. In the end, relaunch your device and check whether you are still encountering the error. 

Solution No 2: Check the Date and Time Of Your System 

To look whether the date and time of your system is correct, carry on with the following instructions. 

1. From the task bar, you must right-click on the time and choose the Adjust Date/Time option.

2. Afterwards, navigate to the Change Date and Time by clicking on the drop-down menu. 

3. Now, you must give the confirmation for the selection and hit the OK button twice.

4. Once you are all done, close and then reopen the QuickBooks application once again. 

5. At last, try to get the latest update of the payroll.  

Solution No 3: Installation of a Digital Signature Certificate 

1. To start the process, launch the Windows Explorer and go through the following path “C: \\ Program Files \\Intuit \\ QuickBooks”. 

2. Thereon, look for the QBW32.exe, right-click on it, and hit the Properties option.

3. Proceed further, by tapping the Digital Signature tab from the left menu. Moreover, you must verify that Intuit has been marked within the Signature list. 

4. Going further, you must choose the Details tab to grab more details. 

5. In the box that pops up, hit the highlighted View certificate. 

6. Furthermore, from the Certificate box, hover your cursor over the Install Certificate option. 

7. Now, you must keep hitting the Next button until you see the Finish option. 

8. Finally, choose the Finish option, relaunch your device, and then try to get the latest payroll updates. 

Solution No 4: Conduct the Manual Update of QuickBooks Desktop

You must implement the following steps to update the QuickBooks Desktop manually. 

1. Before starting the process, ensure that you have closed your company file screen and shut down the QuickBooks Desktop window. 

2. Hit the Windows key on your keyboard and insert “QuickBooks Desktop” into the search panel. 

3. Now, navigate to the QuickBooks Desktop icon, right-click on it, and hit the Run as Administrator option. 

4. With this, it will take you to the No Open Company window.

5. Moving ahead, hit the Help button and choose the Update QuickBooks Desktop by tapping the drop-down menu. 

6. Proceed further by clicking the Options tab and picking the Mark All option. 

7. Furthermore, choose the Save button followed by Update Now. 

8. Also, verify that you have marked the Reset Update checkbox.

9. In the end, tap on the Get Updates button and relaunch your device once the process is over. 

Ending Note!!

With this, we assure you that now you have gained all the essential details on fixing the QuickBooks Payroll update not working issue. If you are still encountering any issues while getting payroll updates, talk to our experts anytime using the live chat facility for quick resolution.